FAQs
More FAQs- What would be considered non-insured work?
- What specific incidents require professional help for biohazard cleanup and disinfection?
- What will you do with my area rugs?
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
When it comes to biohazard cleanup and disinfection, it is always better to be safe than sorry. Our highly trained technicians are equipped to handle a wide range of incidents that require professional help. This includes crime scenes, unattended deaths, blood spill, sewage backups, and even chemical spills. We understand the sensitivity and urgency of these situations and use specialized products and equipment to properly remove biological waste and reduce the risk of spreading infectious contamination. You can trust us to isolate the affected area, remove unsalvageable items, and thoroughly clean and disinfect your commercial property so you can get back to business.
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your home after the complete drying of the rest of your home is completed.